Uniphore, director of Conversational Automation, today unveiled the Uniphore Unite partner program to support a growing market that sees the benefits of using Artificial Intelligence (AI) and machine learning technology to improve their customer experience (CX).
Uniphore Unite is a powerful affiliate program that combines the tools needed to support the end of life and enables its partners to use Uniphore. best, new technology to increase their share and salaries. Uniphore offers a state-of-the-art system that combines CX upgrades with functional solutions, increasing customer satisfaction while saving money. Customers are now able to see and use the combined knowledge, skills, and technology of Uniphore’s Unity partners to earn these rewards.
Uniphore Unite offers a variety of programs to support each type of business for individuals, including chain distribution, sales, and service management.
There are three categories of Customer Service and Business Process Outsourcer (BPO) plans, which provide support to affiliates of any size:
• Uniphore Reseller / Collect BPO: Collaborative entry-level that allows new partners to grow, build skills and increase revenue.
• Link Pro: Some companies have partnered with Uniphore and assist in special marketing and technical training
• Join Pro +: Designed for organizations that have established strong relationships with Uniphore and working together regularly on sales, marketing, and training opportunities.
Uniphore Unite affiliates will benefit from the program in several ways, including:
• Essential Partnership Tools: The first package of partner resources includes marketing training, technology and support training, professional staff development, business and sales assurance, product marketing and support, and a comprehensive content plan.
• Support Team: The Joint Support Team will be available to all Team members to provide global support through the internet, email, and telephone meetings.
• MDF Marketing (MDF): The Uniphore Unite MDF program provides not only funding but also a global marketing opportunity to assist our partners in designing, messaging, planning, designing needs, and other market events.
• Stakeholder Advisory Council: The Advisory Council allows participants to provide information easily and directly and through regular contact with key community members.
• Consumer Relations Program: This ISV support program includes the benefits of marketing as well as initiating our solutions with these partners.
The opening of Uniphore Unite is another obvious sign of Uniphore’s growth in the market. In addition to the new announcement of the $ 150M Series D announced in March 2021, Uniphore announced several product development and sales this year – the takeover of Emotion Research Labs by Jacada. By purchasing Jacada, Uniphore is a valuable type that can move the machine to the front and back of any customer and business relationship by satisfying all conversations and handling them in a simple, easy way.
Uniphore Unite allows corporate partners around the world and their customers to take full advantage of this new opportunity.
Uniphore is a global leader in Conversation Automation. Every day, billions of interviews take place in the industry – customers, marketing, HR, education, and more. Whether person-to-person, person-to-machine, or machine-to-machine, communication is the heart of everything we do, and a new level of progress.